FAQ

Question: Are you licensed and insured?

Yes, we are FULLY LICENSED and INSURED as professional roofers working in Lithonia, Snellville, and Stone Mountain. All of our workers are covered by Workers Compensation Board and are highly trained and experienced with roofing projects and roof systems.

Question: What is your workmanship warranty?

We offer a quality finished product backed up with a 25 YEAR WORKMANSHIP WARRANTY GUARANTEE.

Question: Are estimates free?

Yes our roofing estimates are provided at no charge and with no obligation to have roofing work completed. Please call us to schedule an appointment with one of our roofing estimators or request a free online estimate now.

After our roof inspection, we will provide you with a written proposal for your roof project that will highlight and summarize all of our findings, available options as well as the total investment needed to complete your roofing project.

Question: What will the estimator look for when inspecting the roof?

Our estimators inspect the roof covering, the drainage systems, the flashing (around skylights, chimneys, vent pipes), and the ventilation systems.

Question: How will I know if a roof has problems?

Roof problems are generally discovered after leaking or other serious damage occurs. The condition of the shingles will determine whether a repair or replacement roof is appropriate. When worn out, shingles sometimes curl, warp or lose granules and may have missing or damaged shingle tabs. Pay particular attention to any visible signs inside of your home such as cracked paint, discolored plasterboard, and peeling wallpaper.

Question: My roof is leaking. Does this mean I need a new one?

Not necessarily. You may only need repair work. Leaking can result because some flashings have come loose or because a section of the roof has been damaged. The best way to determine the problem is to call in a professional roofing company for an evaluation. We offer FREE roofing inspections. Submit the form on this page to schedule your free inspection of your roof.

Question: What kind of roof do I need?

There are many types of roof systems and membranes available and our experienced roofers will be able to make some recommendations during your roof inspection. The type of material chosen or recommended can depend on the use of the building, access to the roof and/or roofing supplies, the overall weight load capabilities of your roof, foot traffic on your building's roof, number of penetrations, budget available etc. All of these factors are taken into consideration during the roof material selection process.

Our roofing sales representatives will be able to offer some assistance during the material selection process and they will take the time to show you a variety of composition types and explain the differences between roofing material brands. Each brand is tested differently for quality control and they each come with their own set of warranties and coverage. All of these elements factor into the needs of your roof and it is equally important to find one that aligns perfectly with your specific needs and budget available for your roofing project.

Question: Will my roof need to be completely torn off?

If you are looking for a complete roof replacement or your roof is in serious need of a roof repair than we will definitely recommend tearing the roof off and replacing it with a brand new, professional installed roof. In some instances it is possible to re-roof and re-cover existing shingles on your roof; particularly if there is only a single layer of shingles on the roof. If there are multiple layers this is not a possibility and a replacement roof is the only way to go. It is usually recommended to scrap the old aging and worn roof wherever possible because the new layer of shingles covering the old ones during a re-roof or re-covering will usually result in an uneven look to your roof because the underlying shingles are no longer even due to age and exposure to the elements.

Question: How long can I expect my roof to last?

Your roof is one of the elements of your house that takes the biggest beating from weather. It is fully exposed to everything from rain, hail, UV rays from the sun, wind and more. As a result, you need to ensure that your roof has the best possible materials installed within your budget and most importantly that the roof was installed by a professional roofer.

Roofs can last anywhere from 10 years to 50 years or more. The roofs we work on with clients that perform regular scheduled roof maintenance and inspections are lasting, on average, at the end of this time frame. We can help you choose the right materials and make recommendations on which ones will last the longest as well.

Question: How long will it take for the roof to be completed?

Aside from weather interruptions, once we start a job, we are working on that project until it is completed without interruptions from other jobs. We have a dedicated system where once your roofing job is scheduled with us and we send out our roofing crew, your job will be the only job for that crew until the roof is completed.

Question: Will you provide references?

Yes, we can provided hundreds of customer references upon request that can attest to our honest, fair and hard work that we put in for each and every roofing project in Lithonia, Snellville, and Stone Mountain.